TERMS AND CONDITIONS OF BOOKING

CONFIRMATION OF BOOKING - A written confirmation is faxed/e-mailed to you and to the venue concerned, giving details of numbers, dates and details known at the time of booking. The venue will be asked to forward a day planner, contract, terms and conditions to the client directly. This will require further details to be submitted. Please retain copies of all contractual details and confirmations for your files.

CANCELLATION OF BOOKING - In the first instance contact IG CONFERENCE SERVICES and we will inform the venue.

AMENDMENT TO BOOKING - Should there be any change to numbers, programme and/ or timings inform IG CONFERENCE SERVICES. Written details will then be given to the venue who will be asked to reconfirm where necessary.

ROOMING LISTS - Please let IG CONFERENCE SERVICES have a copy of the list of attendees when available, you will need to let the venue have this.

PAYMENT - All accounts are the responsibility of the client to pay directly to the venue under the venue terms. This may be by invoice if credit facilities have been established or by credit card.

OFFICE HOURS - 09.00 - 17.30 hours Monday - Friday. Should you need to make amendments/cancellations to bookings outside these times, please advise the venues directly to avoid incurring any cancellation charges.